About UsBP Athletics strives to offer high quality sporting goods at the best prices possible. When you buy from us we guarantee your satisfaction. We want to earn your business again and again. If you're happy with us, tell your friends. If not, please tell us. Our mission is to provide world-class customer service and a superior buying experience.
In what ways do we accomplish this?
Shipping: We will ship your order(s) as soon as humanly possible so that you can receive and enjoy them without spending days upon days wondering when and if they will ever show up. When it comes to shipping, we will exceed your expectations.
Customer Support: If you need to contact us for any reason, whether you have a question about an item we have for sale, you are looking for a tracking number on an order you have already paid for or if you are asking about the shipping cost to Australia or any other country in the world, we are here to reply quickly and thoroughly. We answer a majority of your questions within a few hours on weekdays and within 12-24 hours on weekends. The last thing we want is to leave you hanging so if you need some help, send us an email and we will reply reasonably quickly. You can also contact us by phone at 763-445-9190 or by direct email to firstname.lastname@example.org
Returns & Exchanges: We know that every once in a while you buy something online and it just isn't everything you thought it would be or it's too big, too small or whatever the case might be. Bottom line; you don't want it or you want to exchange it for something else. No problem! We will make it hassle free for you. Just give us a call or send us an email and we will work with you to get things taken care of as quickly as possible.
Prices: You will find that our prices are as good or better than our competition. We are an authorized dealer for all brands that we sell and we price everything at the lowest prices our vendors allow us to. If you are looking at one of our products and you see that someone else is selling it for less, let us know and we will do our best to match their price as long as it is within our vendor's pricing guidelines.
Our company headquarters and retail store is located in Big Lake, Minnesota.